You need to check with your email provider to see if it falls into this category. This is a password you let the service generate for you, and it is used when logging into a program or service that can’t support two-factor. Most email services that support two-factor authentication also support something called an “app password”. The result is that password box gets displayed over and over again.
Even specifying the right email address and password isn’t enough, since there’s no way to specify the required second factor. Unfortunately, older email programs can’t do that. This approach supports two-factor authentication.
For example, rather than storing your password itself, Thunderbird might have you interact directly with Google to authenticate your Gmail account. Some recent email programs hand off the authentication to the email provider. If you enable two-factor (or multi-factor) authentication on your email account, it’s likely that your email program has no way to provide that second factor, or even to ask you for it. One of the newer causes in recent years is the addition of two-factor authentication. Make sure it works elsewhere, and make sure you’re typing it in properly. The bottom line is simple: most of the time, the problem is just getting the password wrong. If that fails, you probably need to initiate a password recovery process to set a new password. Verify your password by logging in to your email service’s web interface. That’s often the cause - you think you’re typing in “AReallyGreatPassword”, when in fact you’re typing in “arEALLYgREATpASSWORD”, which is most certainly not the same thing. From what I see, this is the single most common reason that your email program repeatedly asks for your password.įirst, check the CAPS LOCK key on your keyboard.
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